Payments

Payment & Security Information

How payment works on FlyNGo and what happens to your information.

How you pay

Card payments are taken on the secure checkout page of our payment provider, Stripe. You are redirected there from our booking form and returned to FlyNGo once payment completes.

Card details

FlyNGo never sees or stores your full card number, expiry date or security code. Those details are entered directly with Stripe. We receive only the payment status and a reference for your booking.

Currency and amounts

The price and currency shown at checkout are the amount charged. Prices are per passenger and vary by airport and service. Your bank may apply its own conversion or foreign transaction fees.

What payment means

Payment registers your booking request and places it in process. It does not by itself guarantee availability — see our Booking Terms and Refund & Cancellation Policy.

Receipts

A payment receipt is issued by Stripe to the email address you provide at checkout. Your booking details and payment status are also available on the Manage booking page using your reference and email.

Protecting your data

This website is served over HTTPS. Booking records are stored in an access-controlled database, and administrative access is limited to authorised FlyNGo staff accounts.

Reporting a problem

If you spot a payment issue or a possible security problem, contact support@flyngo.com with the details and we will look into it.